If you heard a sudden, loud bang from your garage — like a gunshot — and now your door won’t open, there’s a very good chance your torsion spring just snapped.
It happens to thousands of Austin homeowners every year. Springs are under enormous tension and, over time, they simply wear out. Most are rated for 10,000 to 20,000 cycles. Do the math on opening your door twice a day for ten years and you’ll see how fast those cycles add up.
The good news: garage door spring repair in Austin is one of the most common and fastest fixes we do. In most cases, we can complete the job the same day you call.
Torsion springs sit horizontally above the door opening, mounted on a steel shaft. They work by twisting and storing mechanical energy as the door closes, then releasing it to help lift the door. Most modern garage doors in Austin use torsion springs.
These springs come in a range of sizes and tension ratings. Getting the right spec matters — an incorrectly sized spring can cause the door to operate unevenly or wear out quickly
Extension springs run along the horizontal tracks on either side of the door. They stretch (extend) as the door closes, storing energy to assist with opening. Older homes in Austin often still have extension spring systems.
Both types can break — and both require the same caution. Springs are under extreme tension and should only be replaced by trained technicians.
We start by releasing any remaining tension safely. Never attempt to operate a door with a known broken spring — the cable can snap under the uneven load.
We measure your door's exact weight, height, and track configuration to spec the correct spring. The right spring means proper balance and longer life.
Springs are installed using specialized winding bars and techniques that ensure correct tension. This is not a DIY job — improperly tensioned springs can fail suddenly and cause serious injury.
After installation, we manually test the door's balance. A properly balanced door should stay in place when lifted to waist height and released.
We inspect the cables, rollers, and opener as part of every spring replacement. If we notice something else that's about to fail, we'll tell you — you decide if you want it fixed now or later.
If your garage door has two torsion springs and one breaks, we typically recommend replacing both at the same time. Here’s why: springs are sold and rated in matched pairs. If one broke, the other is likely at a similar point in its lifespan — and replacing it alongside the first saves you a second service call in six months.
That said, we’ll give you both options and let you decide. No pressure.
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